These terms apply to the website of The Nevada Clinic, LLC (www.nevadaclinic.com), its patient portal and online store. By using them you agree to these terms. Our Privacy Policy explains how we handle your information.
Text messages: our texts are governed by the Text Message Terms at the end of this page. Agreeing to texts is separate from these website terms, as described on our Text Messages page.
Using the website
You may use the website for your own information and to do business with the clinic. Please do not misuse it — for example, by trying to reach accounts or data that are not yours, or by interfering with how it works.
Your portal account
Keep your password to yourself and tell us at (702) 732-1400 if you think someone else has used your account. You are responsible for what is done through your account. We may suspend an account that is misused.
Not medical advice
The information on this website is general and is not medical advice for you. It does not replace a visit with a qualified practitioner. In an emergency, call 911. Do not use the website, the portal, email or text messages for urgent medical needs.
Products and orders
- Prices are shown in U.S. dollars and can change. Some products are available only to patients a practitioner has approved.
- Orders are picked up at the clinic or shipped to the address you give us. We text you when an order is ready for pickup or has shipped, if you receive our texts.
- Online store orders are paid when you place them. Other orders are paid at the clinic, at pickup, or through a payment link we send you. Card payments are processed by our payment processor.
- For a question about an order, a return or a refund, call (702) 732-1400 or email info@nevadaclinic.com.
Limits of our responsibility
We work to keep the website accurate and available, but it is provided as it is, and we cannot promise it will always be error-free or running. To the extent the law allows, The Nevada Clinic is not responsible for losses that come from using, or not being able to use, the website or the portal. Nothing in these terms limits any right you have that the law does not allow to be limited.
Governing law
These terms are governed by the laws of the State of Nevada.
Text Message Terms
Program: The Nevada Clinic patient texts, from The Nevada Clinic, LLC.
What we text: appointment reminders and confirmations (reply C to confirm); notices that an order is ready for pickup or has shipped; and occasional offers to refill a product you already buy from the clinic.
How you agree: you agree to receive these texts when you give The Nevada Clinic your mobile number as a patient, unless you decline, as described on our Text Messages page. Agreeing to texts is separate from these other terms, and it is not a condition of any purchase or service.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to cancel. You will get a text confirming you are unsubscribed, and no more texts from us. Reply START to sign up again.
- Reply HELP for help. You can also call us at (702) 732-1400 or email info@nevadaclinic.com.
- Carriers are not liable for delayed or undelivered messages.
We handle your mobile number as described in our Privacy Policy. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Changes and contact
We may update these terms by posting a new version here with a new effective date. Questions: call (702) 732-1400, email info@nevadaclinic.com, or write to The Nevada Clinic, LLC, 4275 Burnham Ave., Suite 320, Las Vegas, NV 89119.